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Questions? Comments? Concerns?

We understand plans can change. If you need to cancel or update your order, please contact us as soon as possible at

If your order has not yet shipped, we'll do our best to accommodate your request. Once an order has been shipped, it will fall under our Return Policy.

We want you to shop with confidence.

Returns are accepted within 15 days of delivery for eligible items purchased within the United States.

To qualify for a return:

Items must be unused, unopened, and in their original packaging.
Products showing signs of use, opened fragrances, or damaged packaging may not qualify for a full refund.
Discovery sets, samples, and decants are final sale and cannot be returned.

Once your return is approved, we'll provide return instructions. Return shipping costs are the responsibility of the customer unless the item arrived damaged or an incorrect product was sent.

Refunds are issued to your original payment method after the returned item has been received and inspected. Please allow 2–5 business days for processing after delivery to us.

Your order is packed with care, but once it leaves our hands, unexpected shipping issues can happen.

For added peace of mind, optional Shipping Protection is available during checkout. This covers eligible packages that are lost, stolen, or damaged while in transit.

If you purchase Shipping Protection and experience a shipping issue, contact us and we'll help resolve it as quickly as possible.

If Shipping Protection is declined, any claims for lost or damaged packages will need to be handled directly with the shipping carrier.